/* Viper bug tracker — matches the viper-softworks intro design. */
.vsw-support{max-width:960px;margin:0 auto;padding:110px 24px 80px;color:#e5e7eb;
  position:relative;color-scheme:dark}
/* hero glow, echoing the homepage intro */
.vsw-support::before{content:"";position:absolute;left:50%;top:-40px;width:1100px;height:560px;
  transform:translateX(-50%);pointer-events:none;
  background:
    radial-gradient(560px 300px at 50% 12%, rgba(59,130,246,.14), transparent 70%),
    radial-gradient(280px 420px at 72% 4%, rgba(167,139,250,.07), transparent 70%)}
.vsw-hero{text-align:center;position:relative;margin-bottom:38px}
.vsw-badge{display:inline-flex;align-items:center;gap:8px;font-size:.72rem;letter-spacing:.14em;
  color:#9ca3af;text-transform:uppercase;padding:7px 16px;border-radius:999px;
  border:1px solid rgba(255,255,255,.1);background:rgba(255,255,255,.03);margin-bottom:22px}
.vsw-badge i{width:6px;height:6px;border-radius:50%;background:#3b82f6;
  box-shadow:0 0 8px #3b82f6;display:inline-block}
.vsw-support h1{font-size:3rem;font-weight:800;letter-spacing:-.02em;margin:0 0 14px;line-height:1.1}
.vsw-support h1 .acc{color:#3b82f6}
.vsw-support .sub{color:#9ca3af;margin:0 auto 0;line-height:1.65;max-width:560px}
.vsw-support a{color:#60a5fa;text-decoration:none}
.vsw-support a:hover{text-decoration:underline}
/* glass panel wrapper (form + detail live inside one) */
.vsw-panel{background:rgba(255,255,255,.02);border:1px solid rgba(255,255,255,.07);
  border-radius:20px;padding:30px;max-width:720px;margin:0 auto;position:relative}
/* native dropdown popups: force dark */
.vsw-support select{color-scheme:dark}
.vsw-support option{background-color:#0d1220;color:#e5e7eb}

/* toolbar */
.vsw-toolbar{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:18px}
.vsw-toolbar input,.vsw-toolbar select,.vsw-form input,.vsw-form select,.vsw-form textarea{
  background:rgba(255,255,255,.04);border:1px solid rgba(255,255,255,.10);border-radius:10px;
  color:#e5e7eb;padding:10px 14px;font-size:.92rem;outline:none;font-family:inherit}
.vsw-toolbar input:focus,.vsw-form input:focus,.vsw-form select:focus,.vsw-form textarea:focus{border-color:#3b82f6}
.vsw-toolbar input{flex:1;min-width:200px}
.vsw-toolbar select{min-width:130px}

/* ticket cards */
.vsw-list{display:flex;flex-direction:column;gap:10px}
.vsw-card{display:block;background:rgba(255,255,255,.03);border:1px solid rgba(255,255,255,.08);
  border-radius:14px;padding:16px 18px;transition:border-color .15s,background .15s;cursor:pointer}
.vsw-card:hover{border-color:rgba(59,130,246,.5);background:rgba(59,130,246,.05);text-decoration:none!important}
.vsw-card .row1{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.vsw-card .ref{font-family:ui-monospace,Consolas,monospace;font-size:.78rem;color:#9ca3af}
.vsw-card .ttl{font-weight:600;color:#f3f4f6;flex:1;min-width:200px}
.vsw-card .meta{margin-top:6px;font-size:.78rem;color:#6b7280;display:flex;gap:14px;flex-wrap:wrap}

/* pills */
.vsw-pill{font-size:.7rem;letter-spacing:.06em;padding:3px 10px;border-radius:999px;
  border:1px solid rgba(255,255,255,.12);text-transform:uppercase;white-space:nowrap}
.st-open{color:#60a5fa;border-color:rgba(59,130,246,.45)}
.st-triaged{color:#a78bfa;border-color:rgba(167,139,250,.45)}
.st-in_progress{color:#fbbf24;border-color:rgba(245,158,11,.45)}
.st-fixed{color:#34d399;border-color:rgba(52,211,153,.45)}
.st-closed{color:#9ca3af;border-color:rgba(156,163,175,.35)}
.st-wontfix{color:#f87171;border-color:rgba(248,113,113,.4)}
.sev-low{color:#9ca3af}.sev-normal{color:#d1d5db}.sev-high{color:#fbbf24}.sev-critical{color:#f87171}

/* detail */
.vsw-detail .body{background:rgba(255,255,255,.03);border:1px solid rgba(255,255,255,.08);
  border-radius:14px;padding:18px;white-space:pre-wrap;line-height:1.65;color:#d1d5db;margin:18px 0}
.vsw-comment{border-left:2px solid rgba(255,255,255,.12);padding:10px 16px;margin:12px 0}
.vsw-comment.admin{border-left-color:#3b82f6;background:rgba(59,130,246,.06);border-radius:0 10px 10px 0}
.vsw-comment .who{font-size:.78rem;color:#9ca3af;margin-bottom:4px}
.vsw-comment .who b{color:#e5e7eb}
.vsw-comment.admin .who b{color:#60a5fa}
.vsw-comment .txt{white-space:pre-wrap;line-height:1.55;color:#d1d5db;font-size:.92rem}

/* forms */
.vsw-form{display:flex;flex-direction:column;gap:14px;max-width:640px;margin:0 auto}
.vsw-form label{font-size:.8rem;letter-spacing:.04em;color:#9ca3af;display:block;margin-bottom:6px}
.vsw-form .grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}
@media (max-width:640px){.vsw-form .grid2{grid-template-columns:1fr}}
.vsw-form textarea{min-height:170px;resize:vertical}
.vsw-form input,.vsw-form select,.vsw-form textarea{width:100%}
.vsw-btn{display:inline-block;background:#3b82f6;color:#fff;border:none;border-radius:10px;
  padding:12px 26px;font-weight:600;font-size:.95rem;cursor:pointer;font-family:inherit}
.vsw-btn:hover{background:#2f6fe0}
.vsw-btn.ghost{background:transparent;border:1px solid rgba(255,255,255,.15);color:#d1d5db}
.vsw-btn:disabled{opacity:.5;cursor:default}
.vsw-note{font-size:.8rem;color:#6b7280}
.vsw-ok{background:rgba(52,211,153,.08);border:1px solid rgba(52,211,153,.35);border-radius:14px;
  padding:22px;line-height:1.6;max-width:640px;margin:0 auto;text-align:center}
.vsw-ok .ref{font-family:ui-monospace,Consolas,monospace;color:#34d399;font-size:1.1rem}
.vsw-err{color:#f87171;font-size:.85rem}
.vsw-empty{color:#6b7280;text-align:center;padding:40px 0}
.vsw-admin-bar{display:flex;gap:10px;align-items:center;margin:14px 0;padding:12px;
  border:1px dashed rgba(59,130,246,.4);border-radius:12px}
.vsw-pager{display:flex;gap:10px;justify-content:center;margin-top:20px}
.hp-field{position:absolute;left:-5000px;opacity:0;pointer-events:none}
.vsw-footlink{margin-top:40px;text-align:right}
.vsw-footlink a{color:#374151;font-size:.72rem}